Claims

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At MSIG UK, claims are more than a number.

We’ve spent decades helping global clients navigate claims with confidence, and we’re now bringing that same trusted service to the London market"

MSIG UK Claims Philosophy

If your business suffers a loss, you will not be thinking about a figure, but rather the impact the loss will have on your company. Upon notification of a claim, we act immediately to help get your business back on track, ensuring the right team of experts are on hand to resolve any problems, and to get you moving forward again as quickly as possible.

Our claims team is comprised of proven experts across all lines of business, and we believe that each and every one of them helps contribute to our Kaizen philosophy of continuous, incremental improvements to our products and services. Ensuring quality at every stage of your claims journey with us.

We work hard to build long-lasting relationships with our clients, and we know that the ultimate test of these partnerships is when a claim is made. We believe that our claims response is the reason this genuine connection with our clients exists. Each claim is a test of our bond: our claim handlers are empowered to find a bespoke response to your claim needs, and to demonstrate just why our relationships are built to last.

As a highly respected team with decades of experience in delivering best in class underwriting and claims service for our global clients, we are delighted to be expanding our offering to the wider London market. 

Submit A Claim

If you need to contact MSIG UK regarding a claim, please use the form below and we will respond to your claim within 3 working days.

Claims Team

Photo of David Cameron

David Cameron

Interim Claims Director

Photo of Teresa Wood

Teresa Wood

Claims Manager

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Edward Hampton

Claims Assistant Manager

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Neil Blackwell

Claims Handler

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Donna Beach

Claims Handler

Photo of Noriko Tsukada

Noriko Tsukada

Claim Handler

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Calvin Riley

Junior Claims Handler