About Us

Decorative image illustrating 'About Us'

Ever-evolving in a world that never stops changing.

MSIG UK combines over a century of insurance expertise with the energy, innovation and agility of a start-up. 

We’re proud to be a partner our clients can count on — not just in moments of need, but across generations."

Established in London in 1924 and a wholly owned subsidiary of Mitsui Sumitomo Insurance Company since 1972, we blend deep local market knowledge with the strength of a global network to deliver solutions that protect and empower our clients.

Rooted in our Japanese heritage, we operate on the principles of trust, respect, and care ensuring every partnership is built on transparency and mutual understanding. From our London headquarters in the Leadenhall Building, our specialist underwriters collaborate closely with brokers to design bespoke programmes across commercial property, casualty and marine lines. We are constantly evolving, offering our clients only the highest level of tailored service and products.

At MSIG UK, our commitment goes beyond insurance. We’re also driven to help you and your business succeed. By combining global reach, local insight and a values-driven approach, we stand ready to safeguard your business today, while helping you prepare and adapt for tomorrow.

Our Culture & Values

One Team

We benefit from working together across diverse nationalities and cultures.

We work as one team across the organisation in a positive, fair and cooperative environment. 

We support cross-functional working to develop our people.

Our People

Our leaders promote a strong and positive culture and working environment.

We lead by example, sharing knowledge and ideas.

We invest in the development of our people and provide unique opportunities to grow.

Openness

We are transparent and clear when dealing with all stakeholders.

We are an open company where problems can be raised in a supportive environment.

We are inclusive and respect one another's individuality and opinions.

Integrity

We behave ethically and with decency, always striving to do the right thing.

We are sincere, kind and fair in our dealings with others.

We keep our promises to colleagues and customers.

Client Focus

Our clients are at the heart of everything we do.

We provide excellent service to all our clients and partners and strive to retain their loyalty.

We work with partners who share our client focused culture.

Kaizen

We continually improve what we do for the benefit of our clients and partners.

We develop new and innovative solutions for clients and partners within our risk appetite.

Every member of our team continually improves business activities they are responsible for.

Our Purpose & Direction

Mission: 

Empowering our people to deliver trusted insurance solutions, with unwavering commitment to customer satisfaction. 

Vision:

To be a leading, trusted and customer-centric insurance provider, continually evolving to meet the changing needs of our clients, driving value through service excellence and innovation.

Our History

Financial Overview

A+ Standard & Poors

A1 Moody's

Global network

48 Countries

38,391 Employees

Abu Dhabi Amsterdam Belfast Bratislava Brussels Cologne Derby Dubai Dublin Dusseldorf Glasgow Johannesburg London Madrid Manchester Milan Moscow Oslo Paris St Petersburg Zurich
Atlanta Bogota Buenes Aires Chicago Cincinatti Detroit Hamilton (Bermuda) Lima Los Angeles Mexico City New York Panama City San Francisco Sao Paulo Toronto Warren
Auckland Bangkok Beijing Chengdu Chennai Dalian Guangzhou Hanoi Ho Chi Minh City Hong Kong Jakarta Kaohsiung Kuala Lumpur Labuan Manila Melbourne New Delhi Osaka Phnom Penh Port Morseby Seoul Shanghai Shenzhen Singapore Suzhou Sydney Taipei / Yangming Tianjin Tokyo

* MS&AD Group Offices

Meet the team

Photo of Martyn Rodden

Martyn Rodden

Chief Executive Officer

Photo of John Moffatt

John Moffatt

Chief Underwriting Officer

Photo of Koji Takiguchi

Koji Takiguchi

Head of JIA Business

Photo of Ruth Adamson

Ruth Adamson

Chief Risk Officer

Photo of Andrew Slater

Andrew Slater

Chief Financial Officer

Photo of Tom Payne

Tom Payne

Chief Operating Officer